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Peaks Pure Honey
Last Updated: 01/01/2026
Orders are processed within 48 business hours after payment confirmation.
Delivery timelines vary by destination:
Delays due to customs, weather, or courier issues are beyond our control.
Shipping fees are calculated at checkout based on location and order size.
Any customs duties, import taxes, or clearance charges are the responsibility of the customer.\
Due to the nature of food products, we do not accept returns once the product has been opened.
However, refunds or replacements are provided if:
You must notify us within 48 hours of delivery with photos or video proof.
Approved refunds will be processed within 7–10 business days to the original payment method.
Shipping fees are non-refundable unless the error is from our side.
Once an order is placed, it cannot be canceled.
However, customers may request modifications (such as address correction or product changes) within 12 hours of placing the order, provided the order has not yet been dispatched.
Once the order has been dispatched, no changes or modifications can be made.
Peaks Pure Honey reserves the right to decline modification requests if processing has already begun.
Refunds will not be issued for:
Email: info@elixirearthnepal.com
Subject: Refund Request – Order #[Order Number]
This policy may be updated without prior notice.
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