Privacy Policy

Peaks Pure Honey
Last Updated: 01/01/2026

At Peaks Pure Honey (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

This policy complies with applicable privacy regulations, including:

• GDPR (European Union & UK)
  
• CCPA/CPRA (United States – California)
  
• PIPEDA (Canada principles aligned)
  
• Australian Privacy Act
  
• New Zealand Privacy Act
  
• Asian regional data protection standards
  
  

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
  
• Email address
  
• Phone number
  
• Billing and shipping address
  
• Company name (for B2B customers)
  
• Payment details (processed securely by third-party gateways)
  
  

Technical Information

• IP address
  
• Browser type
  
• Device information
  
• Pages visited and interaction data
  
• Cookies and tracking technologies
  
  

2. How We Use Your Information

Your information is used to:

• Process orders and deliver products
  
• Communicate order updates and customer support
  
• Improve website experience and performance
  
• Send marketing communications (only with consent)
  
• Comply with legal and regulatory obligations
  
• Prevent fraud and enhance security
  
  

We never sell your personal data.

3. Legal Basis for Processing (GDPR / UK GDPR)

We process personal data under the following legal bases:

• Your consent
  
• Contractual necessity
  
• Legal compliance
  
• Legitimate business interest
  
  

4. Cookies & Tracking

Our website uses cookies to:

• Enhance user experience
  
• Analyze website traffic
  
• Personalize content
  
• Support marketing analytics
  
  

You may disable cookies in your browser settings at any time.

5. Data Sharing

We may share data only with trusted third parties such as:

• Payment processors
  
• Shipping partners
  
• IT and hosting providers
  
• Marketing platforms (email/SMS only with consent)
  
  

All partners are contractually required to protect your data.

6. International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards such as:

• Standard Contractual Clauses
  
• GDPR-compliant data handling agreements
  
• Secure hosting environments
  
  

7. Data Retention

We retain personal data only as long as necessary to:

• Fulfill business purposes
  
• Meet legal and accounting requirements
  
• Resolve disputes
  
  

8. Your Rights

Depending on your region, you have the right to:

• Access your data
  
• Correct your data
  
• Delete your data
  
• Restrict processing
  
• Object to processing
  
• Withdraw consent
  
• Request data portability
  
  

You may exercise these rights by contacting us at:

📧 [info@elixirearthnepal.com]

9. California Privacy Rights (CCPA/CPRA)

California residents may request:

• Disclosure of collected data
  
• Deletion of personal data
  
• Opt-out of data sharing
  
  

We do not sell personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

11. Data Security

We use industry-standard security measures, including:

• SSL encryption
  
• Secure payment gateways
  
• Access controls
  
• Regular system monitoring
  
  

However, no digital system can be guaranteed 100% secure.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

13. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

14. Contact Us

For privacy-related inquiries:

Peaks Pure Honey
Elixir Earth  Pvt Ltd
BU5 Shresthaashram, Sanogaucharan, Kathmandu-1, Nepal
📧 Email: founders@elixirearthnepal.com

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